If something unexpected occurs during a client’s vacation, it’s important for agents to know how to handle a bad situation quickly. From conflicts with flight delays to hotel accommodations, when a client is calling from a far-away country and you’re not able to assist right away, travel insurance can benefit both you and your clients. Partnering with Allianz Global Assistance means your clients can purchase travel insurance and connect to our award-winning assistance center 24/7 to ensure they get the one-on-one care when they need it.
Like you, we are dedicated to providing a seamless traveling experience so that people can truly enjoy their vacation time. If your client’s dream vacation is less than perfect, travel insurance allows them the opportunity to seek reimbursement for their losses, making it much more likely they’ll return back happy and satisfied with their trip with you, creating stronger customer loyalty.
Having a good relationship with a travel insurer also provides a more “boots on the ground” approach to tackle challenging problems. An insurer’s travel assistance services can provide directions to a local consulate, suggestions for nearby hotels or the address of local medical clinics. This can help you and your client have some peace of mind that the right care will be available and expand the “reach” of your agency.
As always, remind your travelers to read policy documents carefully so they understand what’s covered by their travel insurance plan. Need help figuring out which plan is best for your customers next trip?
Call our travel insurance advisers at 1-866-844-3556